Law Enforcement Case Management

eCASEManager™ is HDI’s electronic case/records management system for state and local law enforcement agencies.
Originally developed for the Alabama Department of Public Safety, this program allows investigators to complete all investigative forms electronically, incorporate all investigative action into an electronic case file, attach all forms of electronic media: digital audio/video/images/scanned documents, receive e-mail alerts for assigned cases and tasks, see visual alerts for case and task deadlines, submit all documents electronically for approval, manage evidence and barcode features, organize case documents into specific order for printing, print entire case files with one function, disseminate all case documents and attachments in electronic format, query data fields and narrative fields with powerful search functions, build ad hoc reports and generate automated reports.
eCASEManager™ also allows investigative supervisors and command staff to more effectively manage investigations by monitoring case progress, assigning investigations and tasks electronically, approving or denying submitted case documents, and managing investigative caseloads of their subordinates.


Motor Vehicle Insurance Verification

A complete solution to reducing the uninsured motorist rate, DRIVe includes a combination of both proactive and reactive approaches to insurance identification and verification. Using the components listed below, HDI has been able to accurately identify those who are uninsured, allow them the opportunity to resolve their insurance status, and report lingering offenders to their respective State for further action. All of this takes place while state agencies are able to make real-time queries regarding the insurance status of vehicles at any time.


• Data Exchange Services
• Data Matching Services
• Letter Campaigns
• Call Center Services
• Online Query Responses
• Web Services

The DRIVe suite of services includes: software development, hosting, database administration and optional call center services. HDI is fully committed to developing and tailoring our systems to meet each client’s specific needs. Selecting DRIVe offers states the opportunity to work with the only company with in-depth experience utilizing all major methodologies for insurance verification – random sampling, book-of-business reporting and IICMVA Web Services. Additionally, our active participation in national organizations such as the American Association of Motor Vehicles (AAMVA) and the Insurance Industry Committee on Motor Vehicle Administration (IICMVA) keeps us at the forefront of new and innovative program strategies. From HDI’s decade of experience developing and implementing Alabama’s Mandatory Liability Insurance (MLI) Program to our extensive experience with the nation’s largest program in Texas, all of this experience will be put to use to lower your state’s uninsured rate.


Pre-paid College Tuition Administration

Allowing states to administer the records for their college tuition savings programs, PACTRAC™ offers greater efficiency and cost-savings than other programs available. Originally developed for the Alabama State Treasurer’s Office, PACTRAC™ was specifically designed for records administration functions associated with prepaid college tuition programs. By working smarter and more efficiently, PACTRAC™ can replace previously used records administration programs, enabling your prepaid tuition program to lower administrative costs and increase productivity – all at a substantial savings to your agency. PACTRAC™ is configured to support all phases of a prepaid tuition program. Its ease-of-use encourages a seamless transition from current operations. Agencies can choose from one or more of the following services:

• Payment Processing

• Enrollment Processing

• Fulfillment Services

• Customer Service/Call Centers

• Matriculation and Invoice Processing

• Correspondence Processing

• Customized Reports

• Marketing Services

• PACTRAC™ software: for the state that administers its program in-house.


Custom Software Development

Just like a tailored suit fits better than one purchased off-the-rack, custom software solutions allow agencies to find the “perfect fit” for their needs. A custom build allows an agency to be in the driver’s seat resulting in a custom package that encompasses all program requirements. While competitors tout the benefits of COTS systems, they are not always the most practical solution. Custom software encourages agencies to build their processes into the software rather than having to increase training and alter processes and to fit into what a COTS solution allows. HDI’s custom solutions are built with the client’s needs in mind and are often provided a prices at or below our competition’s COTS products because our focus is on product rather than overhead. We take the bottom line just as seriously as you do.

Many of our solutions for Software Development, Records Administration, and Data Management are created using the industry’s current development technologies such as:

• Microsoft ASP.NET

• Microsoft SQL Server 2005/2008

• Microsoft Visual Studio

• Microsoft Windows Server 2008

• Red Hat Enterprise Linux- Advanced Server

• Oracle

• Other emerging technologies for both Windows and Linux

We have the experience and vision to develop state-of-the-art solutions for meeting your industry’s challenges for today and for the future.